Home > Credit Disputes

Credit Disputes

If any of the information contained in this report is incorrect or unfair, you may contact the relevant credit bureau whose report you are viewing to log a complaint/dispute.
TransUnion
Call 0861 886 466 or submit your dispute online.
Experian
Call 0861 10 56 65 or email consumer@experian.co.za.
Compuscan
Call 0861 51 41 31 or email consumercare@compuscan.co.za.
XDS
Call 0860 937 000.

Credit Ombud
If you’ve tried to resolve your complaint with the credit bureau concerned and you are still unhappy with the outcome or don’t get a response to your complaint within 20 working days, you can approach the Credit Ombud.
To lodge a complaint with the Credit Ombud: Call 0861 66 2827, or complete a complaint form online at www.creditombud.org.za.
If you require further assistance, contact the Lexis WinDeed Support Team at 0861 946 333.