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Credit Disputes

If any of the information contained in this report is incorrect or unfair, you may contact the relevant credit bureau whose report you are viewing to log a complaint/dispute.
Call 0861 886 466 or submit your dispute online.
Call 0861 10 56 65 or email consumer@experian.co.za.
Call 0861 51 41 31 or email consumercare@compuscan.co.za.
Call 0860 937 000.

Credit Ombud
If you’ve tried to resolve your complaint with the credit bureau concerned and you are still unhappy with the outcome or don’t get a response to your complaint within 20 working days, you can approach the Credit Ombud.
To lodge a complaint with the Credit Ombud: Call 0861 66 2827, or complete a complaint form online at www.creditombud.org.za.
If you require further assistance, contact the Lexis WinDeed Support Team at 0861 946 333.