Login by email address is the default login method. To log in with username and password, select “Log in by username” on the login screen. You will then be prompted to supply a username, password and company number.
Users sharing email addresses will not be able to log in using their email address. You have to login by Username.
Click on the ‘I forgot my password’ link at the Lexis WinDeed Search login page:
Enter the email address and correct security text, followed by clicking on the “Submit” button.
The following messages will appear depending on whether the user entered the correct CAPTCHA text or email address:
When successful, an email will be sent with a link to continue with the changing password process. Click on the link provided – this will take you to the ‘Change Your WinDeed Password’ section.
The Change Your Password page will prompt you for a new password. Confirm the password entered and submit the new password by clicking on “Submit”. Once the details are validated (same password in both fields), the new password will be activated. The user will be taken to the login screen.
The password needs to be a minimum of 1 character long and match in both fields – we recommend selecting a ‘strong’ password (seven characters or longer with uppercase and lowercase letters, a number and a special character, e.g. ‘$’).
For questions, please contact the Customer Service Centre at 0861 WINDEED.